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FREE EU SHIPPING & FREE 30 DAY RETURNS - NEVER ON SALE

Free Express Shipping & 30 Day Returns
Never on Sale

WHERE ARE YOU SHIPPING TO?

This website ships from Italy to the EU only. If you want to ship outside of the EU, please select WORLDWIDE & UK.

Services

Shipping Information

Our Online Store lucafaloni.eu continues to operate normally with free and undisrupted worldwide delivery with DHL and free returns.

We ship EU wide (plus Monaco) using DHL (for orders to the Rest of the World, please use lucafaloni.com), to ensure a fast, tracked and safe delivery. Shipping is always FREE on all international orders.

Delivery time is expected to be 1-2 days for the EU.

Please note, faster shipping options are available.

If you have any questions please write an email to care@lucafaloni.com, we can accommodate special requests and can offer faster delivery when necessary.

You can call us:

  • EU wide: +44(0) 203 468 4710
  • Sweden: 08 408 388 23

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Returns Information

If for any reason you are unhappy with the products or the size, you can return them for a full refund or exchange them within 30 days, the process is extremely easy and FREE across all EU countries (+Monaco) on all orders. In case of exchanges, we will cover the cost of shipping the item back to you.

If you need to make a return or exchange or if you have any question, please send an email to care@lucafaloni.com. We provide a free DHL pick-up service at a location convenient for you, or alternatively, you can drop the package at a DHL service point.

Once we receive the items, we will credit the payment back to you in two days using the original payment method, or we will ship the new items. We can only accept items that are unworn and unwashed, and with the original packaging materials.

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Contact Information

If you need to get in touch please email us and we will reply immediately


Or you can call us

EU: +44(0) 203 468 4710

Sweden: 08 408 388 23

Stores Information



You can shop online with free worldwide shipping and returns or visit us in store:

London

107-108 Marylebone High Street, W1U 4RU

192 Piccadilly, W1J 9EU

Opening Hours:

Monday-Saturday: 10am–7pm

Sunday: 11am–5pm

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New York City

386 West Broadway, 10012, New York

Opening Hours:

Monday-Saturday: 11am–7pm

Sunday: 12pm–6pm

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Stockholm

Sturegallerian AB, Grev Turegatan 11A-C, 11485, Stockholm

Opening Hours:

Monday-Friday: 10am–7pm

Saturday: 10am–5pm

Sunday: 12pm–5pm

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Milan - Coming Soon


Receive practical advice and guidance from our experts dedicated to making your shopping experience simpler. To book a personal styling session, please email care@lucafaloni.com.

If you have any questions or special requests, please contact our customer services.

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