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Careers

We are Luca Faloni. Italian at heart, cosmopolitan in our vision and passionate about how craftsmanship improves lifestyle.

We hire the best talent to build an exceptional brand, find below our current positions.

Full Time - Responsabile Magazzino e Coordinatore Ordini Online

Descrizione del Ruolo:

Questa è una fantastica opportunità lavorativa ed anche di crescita professionale per colui/lei che è pronto a mettersi in gioco in una realtà lavorativa in crescita.

Il ruolo richiede capacitá di gestione di ordini online, management dell’inventario e controllo qualità dello stock in arrivo, il tutto nel rispetto dei nostri alti standard qualitativi in modo tale da offrire un servizio impeccabile ai nostri clienti.

Il candidato ideale dovrà dimostrare attenzione al dettaglio; pregressa esperienza nell’ambito del servizio clienti verrá considerata un plus.

Il colloquio verrá effettuato esclusivamente in inglese, pertanto la conoscenza della lingua è fondamentale, cosí come la pregressa esperienza nel ruolo.

Skills e Qualificazioni:

    • 1-2 anni di esperienza in un ruolo simile Welcoming and understanding your client’s needs

    • Eccezionale attenzione al dettaglio

    • Capacità organizzative di gestione delle priorità

    • Eccezionali abilità comunicative (scritte e verbali) sia in Italiano che in Inglese

    • Puntualità e etica professionale

    • Esperienza con la gestione del inventario

    • Approccio pragmatico e proattivo alla risoluzione di eventuali situazioni impegnative e stressanti

Benefici:

    • Salario competitivo in base all’esperienza e capacitá

    • Bonus annuale basato sulle performance dell’individuo e l’andamento dell’azienda

    • 21 giorni di ferie all’anno e festivita nazionali

    • Opportunità di crescita nel servizio clienti e operations team

Benefits:

    • Se interessati mandare CV e lettera di motivazione. Affinché la vostra candidatura venga correttamente presa in considerazione, si prega di indicare la posizione nell’oggetto della email.

Lavoriamo direttamente con gli individui, non verranno considerate email provenienti da agenzie

Sales Associate

Responsibilities:

We are looking for experienced Sales Associates to join our new boutique in Central London.

This position is for someone who will become a key member of our team, working to offer the best possible customer experience and drive our culture through a premium and welcoming environment.

This role is extremely important in ensuring the highest level of service and happiness to our clients. To do well in this role it will be critical to understand the brand’s values and have a deep knowledge of all our products, materials and the brand’s ethos.

Duties:

    • Welcoming and understanding your client’s needs

    • Offering an immersive experience into the Luca Faloni brand and collection

    • Communicating the Luca Faloni values and brand philosophy to clients

    • Cleverly and effectively cross-selling different product categories

    • Achieving sales objectives and targets

    • Building relationships with local and international clients, ensuring they receive a world- class, luxury service whilst always being personable and diligent

    • Ensuring personal and store presentation reflect the brand’s image

    • Contributing to and assisting with the visual merchandising of the store 

    • Assisting with any e-commerce tasks which may require support

    • Assisting with stock management

Essential Requirements:

    • 1-2 years in a customer service environment, possibly in e-commerce, fashion or retail

    • A charismatic and personable Brand Ambassador with confidence in clienteling and building genuine, long-lasting relationships

    • Organised, detail oriented and good at problem solving

    • Self-starter with an entrepreneurial spirit

    • Positive, interested in fashion, high energy and eager to learn 

    • Italian, Russian and Arabic speaking is desirable but not necessary

    • You must be available to work a minimum of four days a week, including weekdays and weekends

    Benefits:

      • Dynamic and fast paced start-up environment
      • Career opportunity in the company

    Apply by sending your CV and cover letter to talent@lucafaloni.com

    Applications submitted by recruiters will not be accepted

    If you do not find the right role but you believe you’d be a great addition to our team, send us your CV and cover letter to talent@lucafaloni.com

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